Site Support

2022 holiday office closures

New Year's Day 2022 (Observed): 12/31/21

Martin Luther King Jr. Day: 01/17/22

President's Day: 02/21/22

Memorial Day: 05/30/22

Independence Day: 07/04/22

Labor Day: 09/05/22

Thanksgiving: 11/24/22

Day After Thanksgiving: 11/25/22

Christmas Eve (Observed): 12/23/22

Christmas Day (Observed): 12/26/22

New Year's Day 2023 (Observed): 01/02/23

Availability of web applications for patients

New Year's 2022: 01/01/22

MySmile®: 24/7 unless down for scheduled maintenance

MySmile Cost Genie℠: 24/7 unless down for scheduled maintenance

Delta Dental mobile app: 24/7 unless down for scheduled maintenance

Check your coverage: 5am to midnight PT, 7 days a week

Claim status: 5am to midnight PT, 7 days a week

Availability of web applications for providers

Online fee view: 5am to midnight PT, 7 days a week

Check patient benefits: 5am to midnight PT, 7 days a week

Availability of web applications for producers and employers

Online enrollment: 5am to midnight PT, 7 days a week

Online reporting: 24/7 unless down for scheduled maintenance

Online proposal: 24/7 unless down for scheduled maintenance

ID cards: 5am to midnight PT, 7 days a week

Supported browsers

Desktop: Chrome, Safari, Microsoft Edge (New Chromium version), Microsoft IE Legacy, Chrome Mobile App, Android Webview, Samsung Internet, Safari Mobile App, Safari in App, Opera, Amazon Silk

Mobile: iPhone5 (iOS 7), iPad 3rd Gen (iOS 7), iPhone 6 (iOS 8), Samsung phone and tablet, LG/Google Phone