Contact Us | Call, Email, or Text Customer Service
Have a question? We’re happy to help. Simply send us a text (for patients), chat with us, give us a call or send an email.
Contact Us
Prospective & Current Members: 1-800-554-1907
Monday - Friday, 6am to 5pm Pacific
Individual and Family Plans
Prospective Members: 1-844-764-5301
Monday - Friday, 5am to 5pm Pacific
Current Members: 1-888-899-3734
Monday - Friday, 8am to 5pm Pacific
Amplifon Hearing Health Care:
1-855-984-3129
Monday - Friday, 7am to 7pm Central
Media Contacts:
For Washington state media press: mediarelations@deltadentalwa.com
For national or non-Washington state media press: media@deltadental.com
View department listings
Send us mail
FAQ
Easy! Simply create or sign in to your MySmile® account. You don’t need to know your member ID to create an account. We have a tool that will help you find it.
Once you’re in MySmile, your ID card is right there on your dashboard. You can print your ID or digitally display it on your mobile device at your next dentist appointment.
Our member ID cards only show the subscriber’s name, as it is their benefit plan. Every dependent on your plan uses the same subscriber/member ID number.
Additionally, ID cards are not required for your dependent(s) to see a provider. The dental office needs the subscriber/member ID number, their full name and date of birth, group number, and the subscriber's mailing address.
Sign in to your MySmile account and use MySmile Cost Genie℠. It gives you instant, out-of-pocket cost estimates based on your benefits and dentist.
If your dentist recommends an expensive or complex treatment plan, we recommend working with them to request a Predetermination. Once submitted, you'll receive a Confirmation of Treatment and Costs. It's a comprehensive estimate based on your benefits and your dentist's detailed treatment plan.
Email us
Emails are answered within 2 business days.
Looking for a faster response?
Use the green chat button on the bottom right corner.