Broker Vision FAQ

The following are commonly asked questions by brokers



Yes. Use your agency URL link to enroll in both dental and vision. Only new customers can enroll online for vision plans.



Current Individual and Family direct dental subscribers can enroll in a DeltaVision® Plan at any time.



No. At this time, Vision benefits are only offered in conjunction with Delta Dental of Washington individual dental plans sold through Delta Dental Covers Me. All other requirements are shared with the dental plan.



Yes. You can bundle vision with dental at the original point of sale. Or you can add the vision later, at your client’s convenience.



  • Personalized Care - DeltaVision® members receive high quality eye care with attention to overall wellness. VSP® Choice network providers may look for vision problems and signs of other health conditions like high blood pressure, diabetes, and high cholesterol — along with other eye and health issues.
  • Eyewear Savings - Quality eyewear that’s fashionable and affordable. From classic styles to the latest designer fashions, there are hundreds of options for DeltaVision® members.
  • Large Network- VSP offers 121,000 network providers along with 30,000 retail chain access points, including Visionworks®, Walmart and Costco. 84% of VSP doctors offer early morning, evening, or weekend hours.
  • Excellent Service Features - DeltaVision® members can connect their benefits to shop online at eyeconic.com® — the VSP online store for glasses, contacts, and sunglasses. Shop with free shipping and returns and use the Virtual Try-On feature (and it's backed by a worry-free eyewear guarantee).


The DeltaVision® Brilliance 200 Plan is our richest plan with lower copays and higher allowances, including routine exams, prescription glasses or contact lenses, plus lens enhancements. Please view PDF for full plan details effective January 1, 2024.

The DeltaVision® Essential 150 Plan is our most affordable plan that covers routine exams, prescription glasses or contact lenses, plus lens enhancements. Please view PDF for full plan details effective January 1, 2024.



Clients can search for an VSP Choice Network doctor near them by using the VSP Find a Doctor tool. Their benefits go further when they visit a VSP Premier Edge™ location - including private practice doctors and Visionworks® retail locations nationwide.



    Steps to create a VSP Online account:
  1. Go to https://www.vsp.com/
  2. Click on Create an Account.
  3. Add your client’s 11-digit vision member ID. Your client can find their member ID on their vision declaration page or contact member support 888-899-3734.
  4. Fill in all required fields.
  5. At the bottom of the page, click on “Create an Account” to complete the account. They will then be able to manage their account using this same login information.


Currently, members cannot view their DeltaVision® benefits on their online Delta Dental Covers Me Account. Please refer to the instructions in the previous question to setup and manage a DeltaVision® Account on vsp.com.

VSP customer service representatives are available for claims and benefit questions Monday — Saturday 6 a.m. to 5 p.m., Pacific Time at 800-877-7195. Questions for enrollment and billing should be directed to Individual and Family Support between 8a.m. to 5.p.m. at 844-335-8275. You may also email welovebrokers@deltadentalcoversme.com.

If your client has questions, they can call Individual and Family Support at 844-764-5350, Monday — Friday, 8 a.m. to 5 p.m., Pacific Time.